Steps to Improve Your Business

  1. Show up on time.
  2. Do what you say you will do.
  3. Finish what you start.
  4. Say “please” and “thank you.”

Would anyone argue that doing those four things can do wonders for improving any business? Yet, how few individuals – let alone entire businesses — adhere to them!

I realize that I’m taking a risk talking about this – since there are certainly times when I have failed on all four fronts. But I’m continuing to practice – and every day I’m getting better. Thankfully, productivity is about progress, not perfectionism!

Chris Crouch, creator of The GO System, stresses that we train people how to treat us by the way we act. Recently I was called by a company that wanted to know whether I was interested in appearing on their television program – we discussed the possible options, and the caller said, “I will call you no later than Wednesday.” Remember they called me – I didn’t call them – and two weeks later I’m still waiting. I’ll think twice before I spend any more time talking with them. How difficult is it, when we can’t do what we promise, to say: “I’m sorry. Here’s what’s happening.”

“Finish what you start” is an ongoing challenge for me! Many, perhaps even most, entrepreneurs struggle in that area. After all, we are idea people – and for us, it’s much more fun to think of ideas than it is to implement them. This means it is essential to ask ourselves whether or not we should start something at all – or make sure we are surrounded by people who will run with the ideas. As you’ve heard me say many times, “Together We Are Better!(TM) By the way, if filing all those papers in your life is still on your project list – ask us how you can find anything in 5 seconds or less!

I remember reading an article many years ago by Tom Peters, author of The Pursuit of WOW, in which he described how much extra effort he had taken to fly across the country, on short notice, to complete a consulting contract for a client. Not one of the many people for whom he had made the effort ever said “Thank you.” How many thank you notes have you written lately? It’s one of the best ways I know to be memorable in the eyes of your client and loved by your family.

Consistently practicing these four habits will dramatically improve your business and your life. Start today! Like anything worthwhile, habits require discipline, so more importantly, keep on practicing the “referability habits,” and live in a way that encourages those around you to do the same.

Thinking About More Business

How can I say such a thing? Because for most of us, several more clients or a few additional transactions can turn a mediocre year into a great one. And large scale macro-level trauma and transition don’t really impact our micro-level ability to find that next client or do the next deal. The only place those macro-things matter is in your head, but– for good or for bad–what happens in your head tends to powerfully affect what happens in your business.

Yefim, a Latvian émigré who worked for me years ago told a joke (if you can call it that) from the old Soviet Union. He said, “What’s the difference between an American and a Russian?” “The American expects things to get better, and the Russian hopes they don’t get worse.” Well, after a year or two of lackluster, even dismal, business, you’re probably getting more like the Russian: not sure if things can ever get better. And you’re questioning whether you can expend any resources to do anything about it.

When you believe the world is going to hell in a hand- basket, not taking steps to improve your business seems natural. You expect that clients and prospects will say no to even your best proposition. After a while you simply stop trying.

Thinking about more business starts with thinking such a thing is possible–nay, probable–but if you’ve read this far you still may be a believer. And if you think increasing your business is possible–despite what’s reported on the evening news–then it is time to get busy. No more excuses. Not the weather. Not the season–I don’t care if it is Summer or Christmas or Ramadan. Not even the economy.

So what’s the good news? In 1966, Richard Farina wrote a book called “Been Down So Long It Looks Like Up to Me.” Feel that way? Great, because making a difference is going to be easy. You’ve probably been dormant so long, any improvement will look simply marvelous.

Here’s the secret.

There are only three ways to grow your business: you can find new clients, you can have your clients buy from you more often, and you can have clients–old and new–buy more each time.

“You mean that’s it?”

Listen closely, grasshopper. This little formula can yield great insight into how to approach your business right away–if you let it. Want help? Answer the following questions.

What ways are you currently using to find new clients now? Go ahead–make a list, even if it’s only in your head. Are those ways working? (No–probably not, otherwise you wouldn’t be reading this.) Are they the same ones you were using a year ago? (Shame on you–they weren’t working a year ago, why should they work better now?)

What new products or services have you introduced in the past six months to help your current clients? (You haven’t– no one’s spending any money.) Of course not, they already have all the stuff you sell they think they need.

What new combinations of products, or products and services, or subscriptions, or renewable services, or… It boggles the mind how many ways there are to increase the value of each individual purchase. How many of these new offers have you made to your prospects and clients in the past six months? (I’m not even going to wait for your answer.)

If you meditate on each of these questions like a Zen Koan– you will assuredly invent at least two–and perhaps many– new ways to increase your business.

Of course, these aren’t the only things you can do, but they are a great start.

Can’t come up with any ideas? Let your clients do the work for you–after all, it’s in their own best interests. Do a survey–call up 10 or 20 and find out what they need from you that they can’t get. Even simpler–use one of the online survey tools like surveymonkey.com or zoomerang.com.

While you’re at it, you may want to insure that your core product still makes sense. After all–clients aren’t buying it like they used to. That can only mean a few things– either you’re doing a bad job telling people why they want it, or they just don’t want it.

Both of these problems can be fixed, but it’s important to make sure you’re fixing the right one. If you fix your marketing and tell people about something no one really wants you’re just wasting money. On the other hand, if your products really are right for the market, but you’re not communicating effectively–you might end up changing your products unnecessarily.

I hope you realize from this simple exercise how easy it is to quickly begin generating new and increased business. Just ask yourself good questions and invent some good answers. After all, that’s what thinking is.

Then take those thoughts and put a few into action.

About Resume Home Business

A resume writing service is one of the top home businesses that allows owners to put in there own hours and get extremely rewarded for there work. There are no special skill sets, college degrees, or fancy computers needed to operate. A resume business can be operated right from the comfort of your own home, with as little as your current computer, printer, and a little ambition.

When starting any home business, keeping initial start-up cost to a minimum are very important. The number 1 mistake entrepreneurs make when starting a new home business is acquiring debt. With a resume business, your computer is your most important asset.

Once you have a portion of your home designated to operate your business, you can began thinking about how you are going to get clients. A great way to start is with your local newspapers, yellowpages, and flyers. While you don’t have to keep your business local, it always helps to start out my networking locally this way you have direct contact with your customers.

Maintain great custom service as networking is your best form of advertising. Happy clients tell their friends, who in turn become customers. Keep yourself organized and maintain financial records.

Problems with Partnerships

That’s the “official” definition. I describe it as absolute futility between consenting adults, who probably should have know better in the first place.

So what exactly qualifies me to be so flippant about a business entity that millions of people of which are actively engaged? My experience in partnerships goes way back to my college days. I was assigned, or chose, various partners for projects and remember quite vividly what transpired. One of us, mainly me, would do most of the work and yet both of us got the credit. While the details may be sketchy, the outcome was crystal clear. Now fast forward to my adult life.

I’ve had a few business partnerships and, once again, seemed to have been the dominant worker between the two of us. The concept is always wonderful. We decide to market a product or service and formulate a plan. I, possessing an advertising degree and background, will devise a promotional program while the other guy, I’ll call “Fred,” will do whatever they do best. So we divide up the chores and set to work. I would do the requisite research, statistical analysis, cost projections, and media studies, while Fred was responsible for sales and product production. After a week or two, I’m ready with my end and we meet to discuss our progress.

Or lack of progress on one of our parts, I’m afraid. It’s not that Fred didn’t put out any effort, because he surely tried, it’s just that spending about ten minutes actually thinking about the product didn’t equate to fulfilling his end. So, without being bitter or petty, I called him a lazy moron and asked him to do his fair share. He looked hurt, but understood my subtle point and agreed to do more. Lifting his little finger would be more, I gentle explained, and we set up another meeting a week hence.

It’s a week later, and a weak later on his end, once more. He still has done very little, blaming everything from the weather, the kid’s needs, his wife’s needs and the dog’s needs. Fred says it’s been a rough week. I’m sympathetic and call him a really, really, lazy moron and feel that this partnership is in big trouble. After a few more weeks, we get a business divorce.

Closer to the recent past, I formed another ill-advised partnership to start a new business from the ground up. This time, as a change of pace, I would be head of sales and responsible for contacting businesses. I would collect payments and my partner would produce the marketing material for each business. So, I began the selling and signed up several accounts. Each time I turned in a check, I asked about the promotional literature we were supposed to be supplying. Al, I’ll call him, said he was working on it.

This went on for months. Each time I promised the business some advertising, Al would come up with some excuse as to why he wasn’t following up.

“We need more businesses. It’s too expensive. I’m redesigning the program. My dog ate my homework.” No wait, that last one was for my wife, who’s a college professor. Anyway, you get my drift. Will you be amazed that we are no longer partners? Once again, one of us did all the work. Now you might say I didn’t give the partners enough time or specific instructions. But you would be wrong. I was more than patient and, trust me, they knew exactly what they were doing, or, in most cases, not doing.

My obvious advise at this point is to walk, no, run away from anyone asking you to join them in a partnership. It will only lead to frustration and disillusion before actual dissolving the whole affair. The hardest worker will always be resentful and feel like they’ve been taken advantage.

Achieve Good Business Etiquette

Meetings can either be informal, or more formal. Informal meetings may not take place in the office, whereas formal meetings will mostly likely take place in a meeting room, and have a slightly stricter image. However the standard etiquette rules still apply for both meeting environments.

Normally the person who has called the meeting should conduct roles. The main role to be appointed will be the chair person for that meeting. The chair persons role is quite senior as they have to decide the time, place and agenda for that meeting. They also have to make the purpose of the meeting clear to the attending colleagues, how long it will last, and what is expected of them. During the meeting, the chair person must keep to the agenda planned out, trying to stick within the time allocations and try and get away from any tangent subjects that may arise. It is also good etiquette for the chair person to appoint someone to document the outcomes of the meeting, so these can be distributed between the colleagues at the end of the meeting.

The most important rule is to prepare well, days prior to the meeting. Whether you are conducting the meeting or have been invited, you need to plan any information, reports or discussion topics that may arise. If you are the one conducting the meeting you need to make sure the schedule and agenda for the meeting is thoroughly planned; outlining the discussion topics, and time allocations for each point. These need to be distributed to colleagues a couple of days prior to the meeting, so they have time to plan their points around the agreed agenda.

Punctuality is key when it comes to perfecting good etiquette. You should always try to arrive early, that way if the meeting does get underway a little early, you are already there and prepared. During discussions, and topical debates, always allow a more senior member to contribute first, this shows respect for people higher up in the company than you. When you do feel like it’s your appropriate time to speak, speak briefly and clearly, addressing the points you wish to make and remember to never interrupt another colleague when their speaking. This is inconsiderate and rude, and you will be seen as being disrespectful.

Great Business Standards

For me, having my own business is a freedom and a privilege that I was unable to experience in the corporate world. As a business owner, I feel entitled to make my own decisions about how my business should be run. After all, I’m the boss!

Your business should be run the way you see fit. If you have employees, you can of course (if you wish) take their needs into consideration as well. If, on the other hand, you are a sole proprietor like me, having strong standards can go a long way towards keeping you happy and satisfied in your career.

What is important to you? If you haven’t already done so, think hard about this. Make a list of the important things in your life, and base your business standards around them. If maintaining a good balance between your business and personal life is important, create a standard that allows you to stop working at a reasonable hour each day in order to spend time with your family. If going grocery shopping on Wednesday mornings is what you prefer to do, work that into your schedule.

I think you get the gist of what I’m trying to say. Create a solid set of business standards today. Then stick to them. Remember, you’re in control of your business and your life.

Benefits Of Business Ethics

Any forward thinking commercial enterprise that is determined to be in the market for a long period will have to employ good moral practices when dealing with clients. This will entail putting in mind the rights of the consumers, employees, and the best interests regarding the society at large. Consumers nowadays are familiar with their rights and the laws that govern the enterprises in regard to their protection; hence, a good relationship with customers will keep them coming back.

Good practices bring forth goodwill from the customers and the public in general. This goodwill earned over a certain period of time can translate into profitability for the company. People will tend to do business with firms that value and are concerned about them. Profitability of an investment translates into the sustainability of that particular investment in the market.

Some of the principles of admirable practices in a commercial environment are trust, respect, open mindedness, community involvement, and maintaining an accounting control. Customers will always want to do dealings with a company they trust for both the quality of services and goods they offer. The trust of the organization will be reflected within its ability to deliver and in what manner it delivers.

Participating in community based issues will give the enterprise a good view from the society. It is deemed as a way of giving back to the society and the customers will definitely see that they are perceived as valuable people by the company. Advertisements, brochures, magazines, and communications sent to the public should be crafted in a professional and precise manner in order to avoid issues with other competitors in the market.

Maintaining better moral practices in a company prevents the firm from far too many lawsuits. The customers and employees are nowadays amply educated on their rights and most of them may opt to go to court when they realize their rights are infringed. Realizing the importance of business ethics as a tool for achieving the set goals and aims of the company is the beginning of the success story for any enterprise. All the dealings and branches of an organization must adhere to moral practices in order to have a successful balanced business.

Info of Business Merchant Account

A business merchant account is the best way to expand your company’s operations and conduct e-commerce without risking too much of an investment. Simply apply for a merchant account the way an individual would apply for a personal credit card. As with individual applicants, a company needs to show a positive credit history and the ability to make payments on a merchant account at present. In addition, it cannot be involved in shady dealings with which the underwriters might not agree. Many lenders will let you apply online, although some charge a fee for this. Often you will get a decision on your application within a day or two. If approved, you can begin making arrangements to accept credit payments in a variety of ways. Pay attention to fees and payment terms. For example, you may be asked to pay 15 to 25 cents per transaction. Or you could have the choice of paying a low overall percentage rate. Some lenders impose minimums, though, meaning you will have to pay a “bottom line” fee no matter how many transactions you make.

Your business merchant account will let you purchase or lease a credit card processor that can be plugged into your store. Or you can take a wireless version with you when collecting payments from other locations. Many business owners prefer to use a telephone ordering and payment system. This can be automated, reducing the need for staffing except for questions or glitches. Customers can speak or touch-dial their credit card numbers into the phone to process orders at their convenience. You will need to make sure your system is fully operational at all times and that it is customer-friendly to keep from annoying or even driving away current or new clients.

When you utilize a business merchant account, you can receive a printed monthly statement, discounts for other services, and occasional other benefits as well. Being able to accept credit card payments suggests that customers will look at you a little differently, knowing that you have earned an underwriter’s trust for this important role. Posting signs for accepting credit card payments places your company in the ranks of the elite, since many smaller or newer companies do not yet enjoy this privilege. When you begin accepting credit card processing, you can move away from cash-only payments or checks that can bounce. The time saved from managing cash flow can be channeled into more meaningful tasks.

Getting a merchant account means that you’re ready to upgrade your business, and that you are taking extra steps to accommodate your customers. Be proud to receive a merchant account, knowing that not everyone is approved. Handle it responsibly, since you have much to be thankful for with your new business merchant account.

Importance of Good Business Connectivity

Connectivity is an important part of the modern workplace for many businesses and can mean the difference between a slick well oiled workplace and one where problems abound and upload speed and reliability can leave businesses struggling to fulfil their potential.

Good business connectivity can make all the difference to businesses allowing for day to day tasks to be dealt with quickly and efficiently by staff whilst causing the least amount of stress. The importance of good business connectivity is vital in allowing a good upload speed which can be critical if your business often sends important documents to existing and potential clients as well as colleagues as most businesses invariably do. If uploading takes a long time on your servers and your business is impeded by this you could do no worse than to look online for alternative options that could provide you with the upload speeds that you require and deserve.

Business connectivity plays a part in many aspects of a company and a good server can mean that online webinars or business meetings can be used with ease by your business allowing for a company to make the most of the Internet and the opportunities and platforms that it provides for businesses to network and share information without the need to leave the office.

If your business needs to share regular information over the Internet a poor network and service provider could make what could be a simple task a very hard one. Making sure that the business connectivity you have suits your company and allows you to be the best you possibly can be in a competitive marketplace can really give you one up on your competitors and place you in the perfect position to succeed.

Your business should consider contention ratios when looking for business connectivity as this can be a crucial factor in connection speeds. The less amount of people using a line results in a higher bandwidth for your business. If connectivity is important to your business operations, you should consider a Leased Line. A Leased Line offers a contention ratio of 1:1. In short this means that if your business uses a 2Mb Leased Line you will receive a 2Mb connection. Compare that to a 10Mb connection with a contention ratio of 50:1 where you will only receive 200Kb bandwidth with a much lower security level.

Reliability has become a key word for the modern business. Services that have regular problems and hinder the work of the company cost time and money and could ultimately lead to slowing of work processes leaving workers at their desk but unable to complete even the simplest of tasks. It could also lead to the loss of important files or data that are stored on the network, something that could be easily avoidable with a good service provider and secure and reliable servers.

Things to Do Fail in Business

  1. You must want to become an overnight success. Isn’t it great to hear about some new product becoming an instant hit? Realistically, most overnight success stories take a lot more than one night of work. Think of any popular brand and think how long it took to create it. Even though things can happen quickly online, it takes a lot of testing and trying of what works for your business.
  2. You must do it all alone. It takes a team effort to make any business successful. Even if you are the only member of your business, be ready to listen to what others have to say, and keep an open mind.
  3. You must be convinced there is nothing new to learn. Even if you are an expert in your area, you will find that succeeding means learning. It is impossible to grow your business without a commitment to learning and improving your skills.
  4. If you think you have to be the cheapest to be the successful, you might be surprised. Price is not the only factor when it comes to making an online purchase. Actually, pricing a product at the right price is an art form. The right price is more important than the lowest price.
  5. Never forgive yourself for failing. Even the greatest business will have its ups-and-downs. You are going to have difficulties, and you are going to be making mistakes. It is OK to make mistakes. It is not OK, however, to keep repeating the same mistakes. The biggest difference between successful businesses and failed businesses is that successful businesses will learn from their mistakes and use it for improving.